Gareth Southgate’s management style: The jargon, the integrity and the waistcoat through the eyes of a business expert

If you imagine how stressed an England player might be before taking a penalty in a World Cup, it goes back to the oldest cliché – ‘control the controllables’. You cannot control whether or not you are going to score, so you think: ‘What is our process for taking a good penalty and for saving one?’ July 2018

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